All RedWhite’s products ship from our warehouse in Singapore. Prices shown on our website include import taxes, tariffs and VAT for some countries (USA, Europe for example), but not for others. Please read the contents of this page carefully. 

If you live in the USA and a Europe Union member state, prices shown include Tariffs, Duties and VAT. We prepay this on your behalf to your governments via our couriers' tax service. 

For all other countries, you may be charged custom fees and duties based on your country’s prevailing policies. Import tax & customs duties are not refundable

We recommend you to check your country’s customs policy and rates before placing an order with us. The list below serves a guide to help you figure out if you will incur taxes or not on your RedWhite purchase.

What taxes can I expect to pay?

Based on our experience shipping parcels worldwide since 2014, here are some tax estimates for you. :

  1. USA (taxes included in listed prices) : As of 26th April 2026 (6.45pm GMT +8), prices shown to US customer includes import taxes and duties. You will not be charged any additional fees on your order (for all orders placed after 6.45pm GMT+8, 26th April 2026).
  2. United KingdomOrders valued below £135 do not incur VAT and Customs Duties. Orders above £135 will incur 20% VAT + £12 FedEx handling fee which is charged for collecting and paying taxes on your behalf to HMRC. For example, if your item is valued at £150, you'll pay an extra £42 in VAT and fees.
  3. Eurozone (taxes included in listed prices) : As of 20th May 2026, prices include VAT and customs duties. You will not be charged any additional fees on your order.
  4. Switzerland, Norway, Iceland, Liechtenstein : These countries are in Europe but are not members of the European Union. VAT and Customs duties are not included in listed prices for customers in these countries.
  5. Australia : Our goods are priced below the taxable threshold of AU$1000. You will not incur any Australian Import tax or GST unless your purchase exceeds this value. All our current Australian customers enjoy tax free shopping on our website as their purchases are below this threshold.
  6. New Zealand : Our goods are priced below the taxable threshold of NZ$225 (USD 140) and you will not incur custom duties or taxes as long as your purchase value remains below this threshold. Most of our products are priced below this value and all our current New Zealand customers currently enjoy tax free shopping from RedWhite Apparel. More information is available the New Zealand Customs Service website.
  7. Canada : You may incur Canadian GST/HST. These tax rates vary by province. On average, you can expect to pay a total of 18-25% in tax. There will be a FedEx tax brokerage fee. The total tax should be within the 18-25% of the shipment value with these fees included.
  8. Singapore : Our prices include Singapore Goods & Services Tax. You will not incur any additional tax.
  9. Indonesia : Products valued below US$3 will incur no tax. Products valued above US$3 will incur 15% Import Duty and 10% VAT.
  10. Malaysia : Products valued below RM 500 will incur no tax. Products valued above RM 500 will incur Sales & Services Tax (SST) of 5-10% and Import Duties of 0-25%. Typical total taxes for RedWhite products in Malaysia at value of above RM 500 is 10-15% of package value.
  11. Taiwan : You will incur a 10% merchandise tax and a 5% import tax. Total tax burden will be roughly 15%.
  12. Philippines : Orders valued under PHP 10,000 will not incur any tax. Orders valued above PHP 10,000 will incur a 12% VAT.
  13. Rest of World : Each country has specific import laws. You may or may not be taxed based on your country’s laws. Please check with your country's tax revenue services of with your customs agency.

What if I choose to not pay taxes levied by the courier and my government and reject my package?

RedWhite Apparel only collects taxes at checkout (included in the price) for USA and European Union member country customers.

For all other countries, do note that taxes are not included in the listed prices and are collected from you by FedEx / DHL. We expect clients to know their local import laws before choosing to place an order with RedWhite Apparel

You may reject packages if you don't wish to pay taxes and duties on delivery to the courier. However, RedWhite Apparel will incur a shipping fee to have this package returned to our warehouse in Singapore.

Once your packages reaches the warehouse, we will refund your order after deducting this shipping fee. This fee can be high and we will only know the exact amount after your package has been returned.

Many countries require couriers to pay taxes upfront before delivering the package. In these cases, the taxes are not refundable even if the package is rejected. The courier will bill the taxes and duties to RedWhite Apparel and we will charge it to you once your package returns to us. A full accounting of all fees (shipping, duties and taxes) will be given to you. We believe this is an unfair practice by some tax offices, but unfortunately, we have no control over this.

Please take this into mind before choosing to make a purchase from RedWhite Apparel if you live in a country with high import taxes.

What if I have to send my package back to RedWhite's Singapore HQ for a refund? Will the import tax on the original package be refundable?

Taxes, Tariffs and duties refund depends on where you live and how the taxes were paid. 

  • For customers in countries where prices shown include taxes and tariffs, you will receive the full refund including all paid taxes and tariffs. We bake these into the prices and trasmit it electronically to your government. We will receive a refund on that from your government
  • For customers in countries where prices DO NOT include taxes and tariffs, unfortunately we won't be able to refund any that you paid to the courier (the tax bill you receive in the mail from the courier). Those taxes are paid after delivery and we lack any mechanism to get it refunded. 

What if I have to send my package back to RedWhite's Singapore HQ for an exchange to another size / Receive a fresh pair because of a defect with my original purchase? Will I have to pay import taxes again on the replacement?

You will not be taxed on a package we send you for the purposes of a size exchange / replacement for a defective item. The reason is because you did not pay for this additional item and as such, it will have a non-taxable customs value of $0.