FAQs – RedWhite Apparel

Your order will ship from RedWhite Apparel's 3rd party warehouse located in Singapore. We work closely with Stashworks who stores our products and ships orders worldwide from their warehouse. When you place an order on our website, your order details is sent directly to Stashworks' warehouse. Their staff will pack your order and have it shipped to you using your chosen delivery option.

Our Website has 3 layers of security for your peace of mind. The 1st layer of security is provided by the encrypted cloud platform on which we host our whole website on. The 2nd layer is provided by a private encryption certificate (SSL Certificate) that RedWhite has invested in. The 3rd layer is provided by the encrypted and secure payment gateway into which you’d input your credit / debit card details. This payment gateway is provided to us by Stripe. RedWhite Apparel will have no access to your credit / debit card details via this system; other than knowing what type of card was used (Master, VISA, Amex etc) and your full name + delivery address.

Orders placed on our website cannot be modified. If you'd like to modify the contents of your order, you do need to send us an email (yuva@redwhite.cc) or send us a message via the chat on our website. We'll usually help you cancel and refund your order so you could place a new one with all the changes you desire. Do note that we do process and ship orders relatively quickly during weekdays, and it is possible that your order would have shipped. If this is the case, don't worry. Just mail back the package to us and place a new order. We'll refund you once your returned package reaches us. Make a Return.